Privacy Policy

Last Updated: 05/03/2026

This Privacy Policy describes how SPR Device Market (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects Your information when You use our website and services.

By accessing or using our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

For this Privacy Policy:

• “Company” refers to SPR Device Market, operating in Malaysia.
• “Country” refers to: Malaysia.
• “Website” refers to SPR Device Market, accessible from https://sprdevicemarket.com
• “Service” refers to our Website, retail sales, device repair services, and related services.
• “Personal data” means any information that relates to an identified or identifiable individual.
• “Usage data” refers to data collected automatically when using the Service.
• “Cookies” are small files placed on your device by a website to store browsing details.
• “Device” means any device that can access the Service, such as a smartphone, computer, or tablet.
• “Service Provider” means any third-party company or individual who processes data on behalf of the Company.
• “You” means the individual accessing or using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

A. Personal Data

While using Our Service, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Device Information (for repair services)
• Any information You provide through contact forms or WhatsApp inquiries

B. Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited
• Date and time of visit
• Time spent on pages
• Device identifiers
• Diagnostic data

If You access the Service via mobile device, we may collect:

• Mobile device type
• Unique device ID
• Mobile operating system
• Browser type

3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to improve Your experience and analyze website performance.

Types of Cookies we use:

Necessary Cookies

• Enable core website functionality
• Required for security and account access

Functional Cookies

• Remember user preferences
• Improve user experience

Analytics Cookies

• Help us understand how visitors use our website
• Improve marketing and website performance

You can choose to disable Cookies in Your browser settings. However, some features may not function properly.

4. How We Use Your Personal Data

SPR Device Market may use Your Personal Data for:

• Processing device repair bookings
• Processing product purchases
• Contacting You regarding repair updates, order status, or service inquiries
• Improving our website and services
• Customer support and communication
• Compliance with legal obligations

5. Sharing of Your Personal Data

We may share Your Personal Data in the following cases:

• With Service Providers (hosting providers, marketing platforms)
• With logistics partners for delivery of purchased products
• With affiliates or business partners for service fulfillment
• For legal compliance if required by law
• With Your consent for any other purpose

We do not sell Your Personal Data.

6. Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary to:

• Provide our services
• Fulfill repair warranty obligations
• Comply with legal and tax requirements
• Resolve disputes

Usage Data may be retained for internal analysis and security improvements.

7. Transfer of Your Personal Data

Your data may be processed in Malaysia or other locations where our service providers operate. We ensure appropriate safeguards are in place to protect Your information.

By using our Service, You consent to such transfers.

8. Your Data Protection Rights

Under Malaysian data protection laws, You have the right to:

• Access Your Personal Data
• Request correction of inaccurate information
• Request deletion of Your Personal Data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Security of Your Personal Data

We implement reasonable security measures to protect Your Personal Data. However, no internet transmission or electronic storage is 100% secure.

10. Children's Privacy

Our Service does not address individuals under the age of 13. We do not knowingly collect Personal Data from children.

If we become aware that a child has provided Personal Data, we will take steps to remove such information.

11. Links to Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

We encourage You to review this page periodically.

13. Contact Us

If You have any questions about this Privacy Policy, You may contact us:

SPR Device Market
Email: myspr.info@gmail.com
Phone: +6018-395 4559
Website: https://sprdevicemarket.com
SPR Device Market (HQ): 13, Jalan Metro Perdana Timur 2, Taman Usahawan Kepong, 52100 Kepong, W.P. Kuala Lumpur